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Lettings
Managing Tenancy
Curriculum
7 Sections
22 Lessons
Lifetime
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Getting started
Learning goals: all current tenancies are correctly set up in Acquaint (correct numbers for the rents and management fees, all the secondary tenants are linked to the primary tenant).
6
1.1
Setting Up a New Tenancy
5 Minutes
1.2
Link Two (or More) Tenants
2 Minutes
1.3
Easy Way to Link Tenants
1 Minute
1.4
Pre-Tenancy
8 Minutes
1.5
Check-In Procedure
2 Minutes
1.6
Adding the RTB Registration Number
2 Minutes
Tenancy Agreement
Learning goals: generate a tenancy agreement using the correct template (fully-managed, let-only, etc.) and get it e-signed.
5
2.1
Generating a Tenancy Agreement
6 Minutes
2.2
Getting the Tenancy Agreement E-Signed
4 Minutes
2.3
Contact’s name not showing when sending the document to Signable
1 Minute
2.4
Changing the signing user when sending the document to Signable
1 Minute
2.5
How to generate a document for another user
2 Minutes
Changing the Number of Tenants
Learning goals: keep the tenancy details up-to-date by removing the tenants who moved out and adding those who moved in.
3
3.1
Secondary Tenant Leaving
2 Minutes
3.2
New Secondary Tenant
3 Minutes
3.3
Primary Tenant Leaving – New Primary Tenant
5 Minutes
Updating the Tenancy
Learning goals: send an email to all tenants living in the same property. Update the rent amount after the rent review, etc.
4
4.1
Contacting the Tenants in Bulk
3 Minutes
4.2
Updating the Rent and Commission
2 Minutes
4.3
Extending the Tenancy
2 Minutes
4.4
How to Change Let Only Tenancy to Fully Managed and Fully Managed to Let Only
3 Minutes
Ending the Tenancy
Learning goal: expire the tenancy correctly. If the tenancy ends early, all rents still outstanding should be gone from the system.
3
5.1
Making deductions from deposit
2 Minutes
5.2
Refunding deposit
1 Minute
5.3
Ending the tenancy (no utilities)
1 Minute
Course Assessment
1
6.1
Managing Tenancy – Final Quiz
10 Questions
Additional videos
1
7.1
Setting Up a Let Only Tenancy
6 Minutes
Making deductions from deposit
https://storage.googleapis.com/4pm-videos/Acquaint_Academy/deductions%20from%20deposit.mp4
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